Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Helen R
Very friendly run business would recommend Helpful, prompt in responses

Louise S
Absolutely lovely and friendly company to buy cars from brought my car yesterday and loved the experience and the friendly owners answered all questions in regards to the car. Would definitely buy again from this company

Peter W
Very friendly and easy to talk to. They are not pushy are they are there to sell cars, not look at them. I'd say, if you see anything you like, pop along and have a real good look around, they won't lock you in with a red hot cup of tea lol, you will be made to feel that you can go away and consider you're possible purchase. Happy car hunting, I love my M3

Christopher Butler
Andy and Rob offer fantastic value for money and customer service. Leave the main dealers alone and get a proper peace of mind vehicle. Outstanding , bought my wife a car 2 weeks ago and have used them again for my replacement car. Thank you for your time and help guys.
Linda W
It was very easy to organise a test drive with Newlands and for the eventual purchase. They looked after everything for me and were very clear when outlining the requirements. There were a number of cars on the yard and the salesperson whom I dealt with, was very informative when I asked about them. The whole process was executed efficiently and thoroughly.

AMAZING GUYS. Great Cars, friendly great service, honest and thoughtful.. I purchased a Skoda Octavia and i am hugely grateful for all your above and beyond help. Would purchase a car from you anytime.
Justin G
Really helpful friendly staff, made everything extremely relaxed and easy, would definitely recommend :-)

Bradley O
The guys at Newlands Motor Company are very knowledgeable about all ages and types of cars and this can only come from working in the car trade for many years. Friendly and professional service. I would happily use this company again.

Sophie Ahmed
Newlands were so flexible with us and went out of their way to accommodate us, with test driving. They went above and beyond. We couldn't purchase from them in the end but we'd go back to them for sure.
Martin R
It's a family run business with great service. If ever there was an honest secondhand car sales business this one is the best - great people great service that's why we go back to them

Yasene M
Fantastic, honest and caring people with great customer service. Right from the start with there lovely an polite manner through to the actual transaction as well as after sales service I am pleased to say all is 100% Spot On with this well established and respected family business which has been trading since 1997! A true pleasure and honour to conduct business with yourselves thank you for providing me with a truly unique and pleasurable used car buying experience. I saw the cars they had in group stock via there website before I went in to purchase mine they ranged in price from roughly £2K to well over £40K. When I arrived at there immaculately clean, well presented and sanitized smelling premises I could clearly see the equal love care and attention that is put into the cars weather it was a Porsche or a Peugeot. I highly recommend them with no hesitation whatsoever! A special Thank You to the lovely Gentleman who dealt with me. Throughout our dealings you have been a star!

Mark A
Andy was so helpful and communicated very well Let me know every step of the the way He went far and beyond to get the car ready for me

Martin P
I've been buying cars from Newland's Motors for many many years now, so had my late mother, always sell great cars, always got great service, if there has ever been a small issue they have always sorted it without any fuss or bother, I can highly recommend this company if you're looking for a good reliable car, hard to find these days, probably why they have been around so long.

Kat A
They were so friendly and quick to respond to emails, definitely going above and beyond with helping my partner and I when purchasing the car, and not pushy at all. We'd been looking for a new car for quite a while so had spoken to a number of sales people. Newlands did not come across at all as "salesy", giving us time to think options through etc (and we had a lot of questions for them - (sorry1!)). Given the difficult climate with Covid they made everything so easy and stress-free, even bringing the car up to us for a test-drive before purchasing. Would definitely recommend them!

Gary T
Bought the car without actually ever seen it. Staff were so helpful, knowledgeable and professional. He had the car delivered to Holyhead were I stepped off the boat from Ireland, picked up the car and returned on the same boat. Car was better then described. A throughly professional operation from start to finish. I have no hesitation in recommending this fantastic family business. So called larger operations would do well to learn from this company. The devil is in the detail. Thanks again .

The Joshi's
Good car collection, little pricey but Andrew was courteous
Asif Zaman
Highly recommend Rob & Andrew as honest and genuine used car salesmen. We were met by Rob who was friendly and polite from the moment we walked in. He was extremely helpful in our situation and Newlands Motor is where we will go for our next used car.
Patricia M
Amazing quality experience. The level of service is like no other as the dealer sought to understand my needs and match me perfectly to my new car. End to end service of excellence and trust. I highly recommend Newlands Motor Company.

Patricia Mitchell
Amazing! Perfect service! I'm so glad I chose to buy my next car from this honest reliable dealership. Andy is the best! It feels like family. A super pair of safe hands taking into account your personal needs and suitability. I won't ever go anywhere else from now on and I've already recommended my friend. I strongly recommend this dealership and encourage anyone to try them out
Bill G
Excellent service and time given was brilliant we felt that the car dealer cared about choices made and helped to secure our purchase with very good advice

Eve M
Perfect service for more than 20 years now. Bought all my cars from this garage . Never been disappointed Love my new car.

Very professional, no aggressive/assertive sale techniques or misleading practices.

Chris M
This was a tricky purchase because of other interested party's but the team always kept me up to date and were more than helpful. Really good people to do business with.

Adrian S
Greate cuatomer Service, good prices for reliable car

Redwaan M
5 Star dealer. Great service. Profesional and friendly

Mollie P
Brilliant service from a company that I've dealt with for me at years. They understand the requirements of the buyer and they were very patient as we had to make a decision between two of their cars. Would thoroughly recommend them and they have a good choice of cars to suit all budgets.

Ashlene S
Great experience buying a car here. The seller was very informative of the cars condition. Overall a relaxed atmosphere, and no pressure at all to buy.

Gary Powell
Great service
Zane Wickens
Rob the salesman was well informed and a non pushy. We were left to browse and take our own time to choose a vehicle.
Paul Chappell
Brought my car from this place, I gave them my requirements and they found what I wanted. Cars are in excellent condition and well priced. They are non pushy so dont feel like you have to buy like some sale persons.
Monica M
Really good car dealer. The cars they have for sale are well look after and sold at an honest price. The team is really friendly, reliable and helpful

Saad Ahmed
I have walked past the dealership many times and as I am on the hunt for a vehicle that matches my requirements, I took a chance and went in to see Andrew. I had my eye on the golf they have on sale which Andrew made sure to give me as much informmation as possible about the car. I wasnt successful in buying it but honestly best experience I have had in comparison to alot of the dealerships I have been to. Keeping a keen eye on stock coming in. I would highly recommend this dealership if your looking for a new car. Thank you Andrew and speak to you soon
Cyril Cuming
I went with my son to pick his new car up.very nice people to deal with.
Tammy C
Bought from here 13 years ago and was happy with service and car then. Recently bought a Honda Jazz and again great service. Very friendly non pushy staff. Really happy and comfortable to buy from here and would highly recommended.

Catia G
Great customer experience- very helpful. Would highly recommend Newlands Motor Company.

Ben P
Really helpful from start to finish and not pushy sales people just experts interested in running a proper garage.

Melanie C
In 2007 I came to Newlands as a first time customer I bought a Toyota yarris at just under 4 grand. this car is still going strong in 2019 and I love it dearly it was already 7 years old when I bought it. However having a 21 year old daughter desperate for a car and no money I decided to treat my self I came in to Newlands who welcomes me like a old friend I look around and they didn't have what I wanted so I asked if they could give me a call if they get what I want I told them I was looking for a Toyota aygo around the 3 grand mark within 2 weeks Newlands rang me with my car 3900 miles 9 years old just over 3 grand when I told them I would have it after my test drive they had it checked over taxed and serviced I bought the car with every faith that it will do me as well as the yarris I bought many years before. Amazing service I feel very lucky to have come across newlands and would recommend anyone who wants a hi end second hand car to go and check out Newlands.

Teresa S
Superb professionalism and service from Newlands. Both Contacts were quick to respond to my query and made the whole experience a pleasant one. Definitely recommend to family and friends.

Cathy M
Very friendly and helpful... Felt like it was a very trustworthy business and liked and trusted the car salesman... Incredibly happy with the purchase I made and would highly recommend Newlands for any one seeking a car. I will definitely use them again when needed.

Jack S
Everyone is lovely and professional. My family have had a lot of cars from them and all are great.

Patricia T
Very professional and courteous service i highly recommend this dealership.

Emily H
Really friendly polite and professional service. They weren't pushy at all and able to help find the best car to meet the needs of my work. They were able to source the style of car I wanted to look at, always happy to answer the phone with all my questions and were helpful.

It's so refreshing to fine a garage that is so professional, helpful and easy to do business with. Andrew was a great person to deal with - welcoming, helpful and gave us the space to explore the car without any pressure. This is my best experience of buying a car. Thank you

Michelle S
Great family business. Very helpful and friendly and I'm loving my new Range Rover Thank you again Newlands xx

Paul M
Faultless . They were helpful, reasonably priced vehicles. Excellent customer service

Richard W
Great guys to deal with. Really happy with my car and a very pleasant experience all round. There was no pressure on the sale and happily dealt with a few minor issues I requested. Great service all round.

Krystal S
Returning for my second car from Newlands all my family have bought cars here for years highly recommend
Brian Hall
Excellent service. Geoff and Andy listened to all my requirement and found a vehicle perfect for me. Nothing was too much trouble and they had a wide selection of very well presented vehicles. Thoroughly recommended!!
Thomas Mckay
Good quality cars and offer a great service,if you want a reliable car and honesty buy your car from here